We accept returns within 7 days of your receipt of the product. Contact us via firstname.lastname@example.org to initiate a return. Buyer will pay for return shipping. Refunds will be processed to the original payment method within ten days of receiving the product. Product must be new, unopened, and in original packaging to qualify for a refund. Damaged or used products cannot be returned for a refund. If your product arrives damaged or is defective, you are entitled to a replacement. Simply return the item to us given the prepaid shipping label you receive by emailing us and we will send a new item.